INFORMATION ABOUT PRIVACY OF PERSONAL DATA
The values that guide the activity of Hotel Londres are Integrity, Respect, Team Spirit, Positive Energy, and the Art of Welcoming. In this context, the privacy of personal data is of great importance to Hotel Londres.
Before providing us with your data, please read this Information.
All information that can identify an individual is considered personal data, according to current regulations.
In the context of data protection, Hotel Londres is committed to:
• Explaining the purpose and manner of processing any personal data requested;
• Using personal data only for the purposes mentioned;
• Request only the necessary personal data; Taking measures to keep the data up to date;
• Keep personal data for the time necessary for processing according to legislation;
• Provide customers and jobseekers with means to access, change, correct, or delete their data;
• Keep the received personal data confidential and protected, unless disclosure is required as a result of a legal order.
1. COLLECTION AND PROCESSING OF PERSONAL DATA
Hotel Londres typically collects the following types of personal data:
• Name; Nationality; Identification document number; Date of birth; Phone number; Address; Email address; Credit/debit card information; Preferences regarding hotel room; Preferences regarding dietary needs.
The collection of data always requires the consent of the data subject.
Occasionally, other types of personal data may be collected, depending on specific circumstances or for specific purposes. In such cases, Hotel Londres will still request the respective consent.
Data subjects under the age of 18 should not provide their data without the authorization of their legal guardian.
We do not request information regarding religious or philosophical beliefs, political opinions, health information, race or ethnicity, sexual orientation, or union membership.
2. PURPOSES OF PERSONAL DATA COLLECTION
The personal data requested is intended for the following purposes:
• Management of reservations, stays, complaints, or various requests;
• Providing information about tour operators, travel agencies, or online booking systems;
• Internet usage (connecting to the Hotel Londres website; filling out forms to request online data. For example, online reservations, questionnaires, etc.);
• Surveys about the quality of our services;
• Improvement of services provided in our hotels, restaurants, and other outlets, to understand the needs of customers;
• Personalization of our services;
• Sending newsletters with information about promotions, campaigns, and offers from our Hotel;
• Hiring employees for Hotel Londres.
3. SHARING OF PERSONAL DATA
• Hotel Londres may share the collected personal data with Hotel employees, namely to provide the requested services and/or to manage customer/candidate databases;
• Local authorities in compliance with local legislation or within the scope of internal inspections of Hotel Londres, following legal requirements.
• Third-party entities with whom Hotel Londres has subcontracted certain services. In these cases, applicable legal obligations will be strictly adhered to, and all efforts will be made to ensure that such entities use personal data appropriately and per legal and regulatory provisions in force.
4. ACCESSING, MODIFYING, AND DELETING PERSONAL DATA
Data subjects can access, correct, add, update, or delete their data by contacting Hotel Londres. Such requests will be processed as quickly as possible. Hotel Londres may request a copy of a valid identification document to protect the privacy of the customer and confirm their identity before making any changes.
5. SECURITY OF PERSONAL DATA
Hotel Londres has implemented the necessary technical and organizational measures, by legal requirements, to protect the personal data of customers and jobseekers, ensuring confidentiality following the rules set out in this notice.
6. COOKIES
A cookie is a small amount of text sent to your browser by a website you visit. This helps the website to remember information about your visit and other settings so that we can provide you with an easier and more useful visit next time.
We use cookies for different purposes:
Technical Cookies: We use technical cookies to display our website, so that it works properly, allowing us to provide you with an advanced and user-friendly website.
Functional Cookies: We also use these cookies to remember your preferences and help you use our website more efficiently.
Analytical Cookies: We use analytical cookies to help us understand how visitors engage with the website. It is possible to use a set of cookies to collect information and disclose usage statistics of the website without personally identifying individual visitors. This means we can find out what works best to improve our website.
7. REVISIONS
In line with Hotel Londres's policy of continuous improvement, this information may be subject to periodic changes, and therefore, we recommend regular consultation. The last update occurred on: May 22, 2018.
8. CONTACTS
PATRIHOTEL - Gestão Hoteleira S.A., VAT Number 504 286 870, headquartered at Av. Fausto Figueiredo, 279 2765-412 Estoril, Portugal, the management and operator of Hotel Londres, abbreviated here as Hotel Londres by
[email protected]If you have any questions regarding this notice, please contact Hotel Londres.
You can also contact the National Data Protection Commission, which in Portugal is the supervisory authority regarding the protection of personal data.
Through the following contacts:
Phone: +351 213 928 400 or +351 213 930 039 (Privacy Line)
E-mail:
[email protected]Address: Rua de São Bento nº 148 – 3rd floor, 1200-821 Lisbon
More information here 
